Effective 30 April 2025
This Cookie Notice describes how Tandem App, Inc. and Tandem SAS (collectively, “Tandem”, “we”, or “us”) use cookies and similar technologies on our domains, including *.usetandem.ai, in connection with the Tandem platform (including the widget and the app).
For general information on how we process Personal Data, please refer to our Privacy Notice.
Cookies are small text files stored on your browser or device when you visit a website. They may be used for session continuity, storing preferences, analytics, and other functionality. “Similar technologies” may include local storage, session storage, and device identifiers.
Type | Purpose | Example Providers | Typical Duration |
---|---|---|---|
Strictly Necessary | Ensure session continuity, security, and platform functionality | Tandem (first-party) | Up to 90 days |
Analytics / Performance | Measure user engagement, feature adoption, and performance trends | PostHog (first-party) | Up to 13 months |
Local Storage | Used by the Tandem widget for session ID tracking | Tandem widget | Persistent |
Tandem uses PostHog, a product analytics platform. PostHog may set cookies for session tracking, event deduplication, and user engagement measurement. These cookies are served *only from .usetandem.ai.
We do not use third-party cookies or trackers from ad networks or social platforms.
Tandem acts as a data processor. Customers using our widget must:
Consent on app.usetandem.ai is managed by Tandem.
If you’re an end-user of a service powered by Tandem: